Privacy Policy

This Privacy Policy describes how Schott Behavioral Health Group, LLC ("we," "us," or "our") collects, uses, discloses, and protects information obtained through our website and related communications. This policy applies to visitors of our website and individuals who contact us through our inquiry form or other digital channels.

For information about how we handle Protected Health Information (PHI) as a healthcare provider, please refer to our separate Notice of Privacy Practices, which governs our obligations under HIPAA.

1. Information We Collect

A. Information You Provide Directly

When you submit an inquiry through our contact form, we collect your name and the name of your child or family member, contact information including email address and phone number, general information about your child's needs and your family's goals, and scheduling preferences and geographic location. We do not collect or store sensitive clinical or diagnostic information through our website.

B. Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect IP address and approximate geographic location, browser type and device information, pages visited and referring URLs, and cookies and similar tracking technologies.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and understand how visitors use our site. You may configure your browser to refuse cookies; however, doing so may affect certain features. We do not sell or rent information collected through cookies to third parties for advertising purposes.

2. How We Use Your Information

We use the information we collect to respond to your inquiry and assess whether our services are appropriate for your family, to communicate with you regarding scheduling and service details, to improve our website and service offerings, and to comply with applicable legal and regulatory requirements. We do not use your information for targeted advertising, and we do not sell your information to third parties.

3. Disclosure of Your Information

We may disclose information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or business, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may transfer with prior notice.

We do not disclose your information to third parties for their own marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet is completely secure. If you believe your information has been compromised, please contact us immediately at anna@schottbhg.com.

5. Data Retention

We retain inquiry and contact form information for as long as necessary to respond to your inquiry and for a reasonable period thereafter for administrative and legal purposes. Clinical and service records are governed by HIPAA and applicable Florida law.

6. Children's Privacy

Our website is intended for use by adults seeking services on behalf of minor children. We do not knowingly collect personal information directly from children under the age of 13. Information you provide about your child in connection with an inquiry for ABA therapy services is handled in accordance with HIPAA and our Notice of Privacy Practices once a service relationship is established.

7. Your Rights and Choices

You may have certain rights regarding your information, including the right to request access, correction, or deletion of your information, subject to legal retention requirements, and to opt out of non-essential communications. To exercise any of these rights, please contact us:

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Telehealth and Remote Services

We offer telehealth services to eligible clients in Florida and other states where we hold appropriate licensure. Telehealth communications are conducted through HIPAA-compliant platforms. Information related to telehealth services is governed by our Notice of Privacy Practices and applicable service agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us