← Back to Site

This document must be reviewed, signed, and returned to Schott Behavioral Health Group, LLC prior to the commencement of any telehealth services. Please read it carefully and retain a copy for your records.

1. What Is Telehealth?

Telehealth refers to the delivery of behavioral health services — including ABA therapy sessions, parent coaching, and clinical consultation — through electronic communications technology such as video conferencing, telephone, or secure messaging platforms. Telehealth allows services to be delivered remotely when in-person attendance is not feasible or preferred.

Schott Behavioral Health Group, LLC provides telehealth services exclusively through HIPAA-compliant platforms. We do not conduct clinical sessions via standard unencrypted email, standard SMS text messaging, or unsecured video platforms.

2. Eligibility for Telehealth Services

Telehealth services are available to clients located in the State of Florida and in other states where our clinical staff hold appropriate licensure at the time services are rendered. It is your responsibility to notify us if you or your child's location changes, as service availability is contingent on jurisdictional licensure.

We reserve the right to determine, in our clinical judgment, whether telehealth is appropriate for your child's specific needs, treatment goals, and current level of functioning. In some cases, in-person services may be clinically necessary.

3. Potential Benefits of Telehealth

4. Potential Risks and Limitations of Telehealth

A. Technology Limitations

B. Clinical Limitations

C. Privacy Risks

5. Emergency Procedures

In the event of a mental health emergency or safety concern during a telehealth session:

For all mental health emergencies, call 911 or go to your nearest emergency room. Do not rely on a telehealth session for crisis intervention.

6. Confidentiality and Privacy

Telehealth sessions are subject to the same confidentiality protections as in-person services and are governed by our Notice of Privacy Practices and applicable HIPAA regulations. Your Protected Health Information will not be disclosed without your written authorization except as required by law.

Sessions will not be recorded by Schott Behavioral Health Group, LLC without your explicit written consent. You agree not to record sessions without prior written authorization from your clinician. Unauthorized recordings may violate Florida's wiretapping and eavesdropping laws (Florida Statute §934.03).

7. Jurisdictional Compliance

Schott Behavioral Health Group, LLC complies with Florida Statute §456.47 (Telehealth) and applicable rules of Florida's relevant licensing boards governing behavioral health services. Services provided to clients in other states are subject to the laws and licensure requirements of those states.

By executing this consent, you confirm that you and your child are physically located in a state where our clinicians are licensed and authorized to provide telehealth services at the time each session occurs. You agree to immediately notify us if your location changes.

8. Insurance and Payment for Telehealth

Coverage for telehealth services varies by insurance plan, carrier, and applicable state law. You acknowledge that telehealth coverage is not guaranteed and may differ from your in-person coverage, that you are responsible for any portion of telehealth costs not covered by insurance, and that insurance coverage for telehealth may change due to plan changes, legislation, or carrier policy updates. Private-pay clients will be informed of applicable telehealth rates prior to service initiation.

9. Technology Requirements

To participate in telehealth services, you will need a device with a camera and microphone (computer, tablet, or smartphone), a stable and private internet connection (broadband recommended), access to the HIPAA-compliant platform designated by your clinician, and a private location where sessions will not be interrupted or overheard by unauthorized individuals.

We will provide platform access instructions and technical support contacts prior to your first telehealth session.

10. Voluntary Consent and Right to Withdraw

Your consent to telehealth services is entirely voluntary. You have the right to withdraw this consent at any time, for any reason, without affecting your right to receive in-person services for which you are eligible. Withdrawal of telehealth consent must be communicated to us in writing. If you withdraw telehealth consent, we will work with you to transition to in-person services where available.